Refund Policy
Last updated: October 2026
30-day money-back guarantee
We offer a 30-day money-back guarantee on all paid Digitaleyezz plans (Artist Pro and Gallery / Studio, monthly and yearly). If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team and we'll help you. Refund requests are handled under Paddle's Refund Policy.
Cancellations
You can cancel a subscription anytime from your billing settings or the Paddle customer portal. Cancelling stops future renewals — you keep paid features until the end of the period you already paid for. Cancelling is separate from a refund; if you also want your money back within the 30-day window, request a refund as described above.
Questions? See our Terms & Conditions or Privacy Notice.